I can’t log onto the college website, so I have enlisted the help of Roger the Tech Support Guy in a chat session. I finish explaining the issue and he asks, “What is your social security number?”
I can feel the hairs on the back of my neck stand on end. Why does this guy, who I can’t see or hear, need my social security number? I don’t distrust Roger, but won’t my unique student ID number suffice? What if my connection to their chat server is intercepted and someone snags my information and gets credit cards in my name? What if they use my identity and get into some sort of trouble? I mean, do I need everyone thinking that it was me that hijacked a bus full of nuns and drove it to
There is a guy out there with the same name as my brother, and who was born on the same day, who is some sort of felon. Every time my brother gets pulled over, he gets all kinds of uncomfortable questions from the police about the other guy’s criminal record.
There are plenty of horror stories about people whose identities are stolen and who have to jump through hoops to get their good names and credit back. There are more and more stories in the paper these days about companies and government organizations whose “confidential” files get hacked into and as a result, people’s personal information is not so personal any more.
What’s truly mind-blowing is that some of these companies keep the fact that their customers’ information has been illegally accessed quiet until they are sure that the revelation won’t hurt their holiday sales numbers - I mean, until they can investigate the matter fully.
These companies aren’t shy about asking for personal information, either. The Megger was at a doctor’s office the other day, and they asked her for MY social security number. For billing purposes, of course; so that if we don’t pay the bill they can track me down for her doctor bill. They also asked for my work address and phone number. Lovely.
There was also a toy store a while back that would ask for a phone number at the checkout register, and a company I’ll call Radio Shed that would ask for everything up to a drop of blood to buy electronic equipment. These companies tried to make it seem a very routine thing to be asking for personal information, and they relied on the fact that most people would rather just give out their information rather than “make waves” by saying no.
Not me. I always say no, if I can. If I can’t buy an extension cord without giving up my mother’s maiden name, so be it. There are other stores that will sell me extension cords. Sometimes I will give a fake phone number, or one of my old phone numbers (this drives The Megger insane), but mostly I just say no. Then, if I can, I avoid doing business with those companies in the future. In my own, very small way, I am trying to teach them not to ask for that information.
Which is why I’m confused about why I gave Roger the Tech Support Guy my social security number in a chat session on my college’s web site. Maybe I wanted to be a young and carefree undergraduate again? Maybe, as a fellow tech support person, I was trying to make Roger’s life a little easier? Maybe I felt that, unlike the government and large corporations, the college website was hack-proof? The most likely explanation is that I am an idiot.
With my social security number, Roger was able to generate a username and password for the website. He told me to wait a couple of hours before trying it, as it would take that long to be activated. It’s been a week, and the username and password still don’t work. I guess the website is more secure than I thought.